The third in BFSB's series of "quality service" luncheons will be held in collaboration with the Bahamas Chapter of the International Association of Administrative Professionals (IAAP).
Members of the Bahamas Chapter (IAAP) will observe Administrative Professionals Week (APW) from April 21-27, 2002, under the theme "50 Years of Recognising Excellence". A special feature of the week is an Education Seminar, scheduled for Friday, April 26, from 8:45 a.m. to 4:00 p.m. The IAAP/BFSB sponsored luncheon will be part of this annual seminar, and special guest speaker will be Mrs. Cora Ferguson, Administrative Assistant to Mr. Ian A. Jennings, Chief Financial Officer at Commonwealth Bank.
In keeping with the overall focus of BFSB's luncheon series, Mrs. Ferguson will address participants on quality service from an administrative perspective, emphasising the critical importance of establishing and maintaining standards of excellence in day to day functions.